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2. Identify and accommodate needs. Clients don't buy products or services. They buy solutions to problems for peace of mind. Remember many clients’ needs may be emotional rather than logical. The more we know about our clients, the better we become at accommodating their needs. Communicate regularly to be aware of problems or upcoming needs.
3. Make sure clients feel important and appreciated. Treat them as individuals and not as an age group. People value sincerity. It creates good feeling and trust. 4. Understanding Is crucial. Understanding their specific requests and needs should always be our goal. Make sure your clients purchase the healthcare plan they want to use, should the need arise.
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